Introduction
Cleaning is more than just wiping surfaces — proper technique, safety, and standards make a huge difference in longevity, hygiene, and professionalism. If you’re new to environmental services, or want to upskill, the Horizontal Surface Maintenance (Level 1) course offers you solid grounding in cleaning horizontal surfaces like hard floors and carpets. Participants also learn how to work efficiently, reduce safety risks, and follow industry best practices. By completing this course, learners build a strong foundation for future roles and advancement in the cleaning profession. It's a practical, affordable way to grow professionally and meet industry standards.
Course Outline
Introduction to Cleaning Roles
Understand the importance of surface maintenance and your role as a cleaner.
Types of Horizontal Surfaces
Identify different floor types such as hard floors and carpets.
Preparation for Cleaning Tasks
Select appropriate tools, materials, and personal protective equipment (PPE).
Setting Up the Work Area
Use signage and safety measures to prepare the cleaning site.
Removing Dust and Debris
Learn techniques for sweeping, vacuuming, and dry cleaning.
Cleaning Spills and Stains
Handle liquid spills and impacted soil with proper cleaning agents.
Mopping Hard Floors
Apply wet and damp mopping methods using the two-bucket system.
Reinstating the Work Area
Clean and store tools, dispose of waste, and remove signage.
Reporting and Communication
Report cleaning issues or damages to supervisors clearly and promptly.
Assessment and Certification
Demonstrate practical skills and complete oral questions to earn a WSQ certificate.
Benefits of the Course